Choosing the right benefits package is important to you and your family. That’s why we’ve included some of our most frequently asked questions and answers to help you make the right choice. Please read below to learn more about your benefits.
Enrollment Guide
Is this a qualified medical plan under Health Care Reform?
No, this is not major medical insurance and is not a substitute for major medical insurance. It does not qualify as minimum essential health coverage under the Federal Affordable Care Act.
When will my coverage begin?
Your coverage will begin on the Monday following the regular pay date in which your first benefit deduction is taken. Coverage is not effective on the date of your enrollment and will not become effective until the enrollment process has been completed, your first payroll deduction for your coverage has been
taken, and your elections confirmed.
How do I pay for my benefits?
If you are a non-tipped member, you will pay through payroll deductions. If you are a tipped team member, your premium will be paid through automatic bank draft. These deductions will be set up when you enroll.
Can I drop this coverage later?
No, your election is until the next open enrollment.
Will I get ID cards?
If you have enrolled in the medical, dental, or vision plans, you will receive ID cards. There is a separate card for the medical plan, dental plan and vision plan. If you need to request a new ID card, please use the contacts below.
Claim Form
What happens if I am almost at, or I have exceeded, a medical plan limit and I need to see a doctor?
You are responsible for any amount owed above your plan limit.
What if I miss a payroll deduction?
Your coverage will not begin until you have your first payroll deduction. Each payroll deduction pays for coverage for one payroll period. If you miss a payroll deduction after your coverage begins, you will not have coverage during the time that payroll deduction would cover. If a claim occurs during the missed period, you must pay the missed premium to release the claim. If no claim occurs during the missed period, that premium never needs to be made up.
Will my insurance be canceled if I don’t make up a missed premium?
If you miss 3 consecutive payroll deductions, your coverage will be terminated back to the date of the first missed deduction. If your coverage is terminated due to non-payment of premium, you will be notified of your right to continue coverage by making payments directly to WebTPA for up to 18 months.
Telephone Numbers
To Enroll
877-517-1408
PIN 5163 for Macaroni Grill
PIN 5164 for Ignite
Medical, STD, & Life
Customer Service
866-441-3433
Medical Network
866-680-7427
Look up a Provider
Dental Network
Customer Service
800-290-0523
Look up a Provider
EyeMed Vision Care
866-939-3633
Look up a Provider
